Gill Wildman, co-founder, Plot
Gill Wildman is a co-founder of Plot, a consultancy based on the view that ‘every business needs a story’. Her passion is the design of people-centred systems. She believes businesses and other organisations need to realise the value of both end-user participation and interdisciplinary collaboration to succeed with their innovation strategies and design initiatives. Her early work, as a researcher and developer of local services, used the community development [Wikipedia] approach, which emphasises linking local networks and agencies to user-needs. This was amplified and extended by the pioneering use of social visualisations, and other design methods. Wildman was a leader of the Design Council’s Humanising Technology initiative, which introduced user-centred design approaches to early-stage UK technology start-ups and brokered collaborations between many talented designers and scientists. Wildman was Assistant Director of the Design, Strategy and Innovation MA at Brunel University, and has been active in shaping the definition of Service Design for the British Standards Institute. She is an Industry board member for Innovative Product Design and Interactive Media Design at Duncan of Jordanstone College of Art & Design, Dundee.
Facilitaor: Meet the people formerly known as… users